Refund policy
At BGWC Collective Co., we want you to love your purchase. If you are not completely satisfied, we gladly accept returns for store credit under the following guidelines:
Return Window
Items may be returned within 15 days of the delivery date.
Eligibility Requirements
To qualify for a return, items must be:
• Unused and unworn
• In original condition
• Free from stains, odors, makeup, or damage
• Returned with original tags attached, if applicable
Store Credit Only
Approved returns will receive store credit only. No refunds will be issued to the original payment method.
Non-Returnable Items
The following items are final sale and cannot be returned:
• Sale or clearance items
• Gift cards
• Accessories or limited edition items
• Items marked final sale
Return Process
To start a return, please contact us with your order number and reason for return. Once approved, return instructions will be provided.
Shipping Costs
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 3 days of delivery so we can make it right.
Thank you for supporting BGWC Collective Co.
Rooted in Christ, Styled with Purpose.